The care model

How Abstinex works

A structured, clinician-guided path from eligibility to provider review and ongoing recovery support. A licensed provider reviews every case — nothing is prescribed automatically.
  1. 01

    Eligibility

    Confirm you are an adult in a supported state (Arizona first, then Nevada and Colorado).

  2. 02

    Consent

    Review and provide informed consent before any clinical step.

  3. 03

    Smart intake

    Complete a structured, judgment-free intake capturing your history and goals.

  4. 04

    Screenings

    Complete safety screening and triage before any provider action.

  5. 05

    Labs

    Upload or request labs for medication-safety review. Labs do not diagnose alcohol use disorder by themselves.

  6. 06

    Smart intake review

    Your case is categorized Green / Yellow / Red. Green means ready for provider medication-action review — it does not mean medication is approved.

  7. 07

    Provider medication-action review

    A licensed provider makes every medication decision. A provider decision is always required.

  8. 08

    Recovery tools

    Structured recovery planning and behavioral tools between clinical touchpoints.

  9. 09

    Follow-up

    Scheduled check-ins reviewed by your care team.

  10. 10

    Synchronous visit upgrade

    When a live visit is needed, a synchronous visit upgrade is offered — schedule-first, and nothing is confirmed until payment is connected.

Our standing boundaries

  • Medication is not approved automatically — a licensed provider reviews every request.
  • Provider review is required before any medication action.
  • Emergency care is not provided here. If you are in immediate danger, call 911, or call or text 988.
  • Launch is state-limited — Arizona first, then Nevada and Colorado. Not available nationwide.
  • Pricing is preview-only until payments are connected; no checkout exists yet.
  • Smart Assist never diagnoses alcohol use disorder or approves medication — licensed clinicians make every clinical decision.
  • No ads, analytics, CRM, or lead capture are connected; no testimonials are collected.
  • Abstinex uses privacy-conscious, HIPAA-aligned design — never a claim of HIPAA compliance.

Smart review does not approve medication. Green means ready for provider medication-action review, and a provider decision is required. Red means RN follow-up and care coordination. Labs do not diagnose alcohol use disorder by themselves.

Important safety information

Abstinex is not emergency care, detox management, or a crisis hotline. Patients experiencing a medical emergency, severe withdrawal symptoms, or immediate safety risk should seek emergency help.

Emergency care is not provided here. If you are in immediate danger, call 911, or call or text 988 for the Suicide & Crisis Lifeline.